Self Catering Terms Book Now Manage my Bookings
Reservations & Deposit: Bookings made more than 8 weeks before the arrival date are confirmed on receipt of a deposit payment of 25% of the total Gite rental, as indicated on the reservation documents. The deposit payment is non-refundable, therefore we recommend that you have travel insurance.
The Balance: Is due 8 weeks before your arrival.  The full rental is due for bookings made less than 8 weeks from your arrival date, 
Tourist Tax/City tax The local government “Taxe de Sejour” is  applied to each guest and is payable at the end of your stay.  The tax is €0.83 per person per night up to 28 nights. Children under the age of 18 are exempt.
Payments: All transactions are to be paid in Euros.  We accept cash, wire transfer, PayPal, MasterCard, Visa & Amex
Security deposit 300€ payable on arrival, normally in the form of a cheque, held for 7 days after the Departure Date. In the event of breakages or damage, all or part of the deposit may be used for cost of repair or replacement.
Final cleaning charge: 40€ 'pack 'n go' charge is payable with the balance (8 weeks in advance of arrival). 
Departure and Cancellation: As we have reserved the gite for you against other potential guests, we regret there are no refunds in the event you have to leave before the planned date of departure. In the event a reservation is cancelled we will do our best to re-rent the Gite and, if succesful, we will refund the balance paid, less a nominal administration fee.
Occupancy: Please advise the names of all guests who will be staying in the Gite(s), including ages of children (if applicable) at the time of reservation. We cannot accept any more guests than the maximum allowed as shown on the Reservation documents and described on our website. (A maximum of 5 guest in Gite Marguerite and 7 guests in Gite l'Atelier.)
Arrivals: We welcome guests on the day of arrival between 4.30 pm and 10.00 pm. Please do not arrive early, as we will be cleaning and preparing the gites for you, after the previous guests who usually will have departed on the morning of the same day.
Supplementary charges: Meals, drinks and services accumulated during your stay will be billed and payable on the morning of your departure.
Visitors:
 
For reasons of insurance, security and the comfort of our other paying guests, we regret that we cannot admit unregistered guests to use the facilities at La Roseraie.
Pets: We operate a no-pet policy
Smoking Policy: For the comfort of all, smoking is not permitted inside any of the buildings at La Roseraie.  Smokers may use the ashtrays provided outside for this purpose
Departure times: Please vacate your gite, ready for changeover cleaning by 10.00 am.
Insurance: For your peace of mind, we recommend you take out travel insurance to cover potential cancellations, damages & illness, etc., whilst on away from home. 
Most importantly, we want your stay with us to be a memorably enjoyable one and if we have overlooked any aspect towards this goal, please let us know.